Well we experienced a near Promtastrophe today. Tomorrow is the prom. We found DD an awesome dress 2 weeks ago. DD has been very careful and has not been eating any junk food the last couple weeks and only drinking water. Not dieting, just being cautious.
So she gets home from school today and tries on her dress and it will NOT ZIP. OMG what are we going to do.I had a massive panic and crying attack. If anyone has bought a prom dress recently you can guess what I paid for it. I search thru my purse and find the receipt but the tags are missing from the dress. Thud, head hits the desk in frustration.
So I call Dillard's to see if there is any hope and there isn't, they need the tags attached. So after some more tears and distress we decide we will have to go buy another dress.... if we can even find one at such short notice.
So back to Dillard's we go. So DD is in the fitting room trying on new dresses and I tell the cashier what happened, I did not ask for any exceptions. So what does she do, she goes over to the telephone and calls somebody and gets permission to do an exchange for us. OMG I have never been so happy. Once we find dd a new dress and the cashier makes the exchange for us I immediately go to the customer service desk and talk to them about the wonderful service she offered. That woman needs a raise. I am seriously still in shock. Awesome customer service!